Delaware County Personnel Announces Closures, Limited Hours

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In response to the Coronavirus (COVID-19) the Delaware County Board of Supervisors Chairman has declared a State of Emergency and Delaware County Emergency Services Director Steve Hood has activated the Emergency Operations Center. In a special meeting of the Delaware County Board of Supervisors on March 16, the board directed county staff to initiate measures of social distancing in accordance with directives from New York state.

Under the current State of Emergency, Delaware County staff has been ordered to limit the operations of county offices to mission essential functions. This includes limiting staff in the office and reducing the county operations to meet only the immediate needs of Delaware County residents. These measures are being taken to reduce exposure of the disease to both the public and all county employees.

As of 12:01 March 18, Delaware County offices limited public access to county facilities and several county offices will be closed until further notice. See the full listing by department below.

Board of Supervisors and Clerk of the Board

Offices will remain open with limited staff. Any person wishing to reach the board office should call 607-832-5110 to make an appointment.

Delaware County Attorney’s Office

Offices will remain open with limited staff. Any person wishing to reach the attorney’s office should call 607-832-5333 to make an appointment.

Delaware County Board of Elections

Offices will remain open with limited staff, but will be closed to the public. To reach the board of elections office staff, call 607-832-5321.

Delaware County Clerk/Department of Motor Vehicles

The Delaware County Clerk’s office is closed until further notice. People can go to the County Clerk website www.co.delaware.ny.us/departments/clerk, to get instructions about how to e-record, e-file and mail any necessary documents. Any person needing assistance or requiring passport services must make an appointment during the posted hours at 607-832-5700.

The Delaware County Pistol Permit Clerk will be closed until further notice.

Department of Motor Vehicles - Effective 12:01 March 18, the Deposit, Margaretville and Sidney Department of Motor Vehicle Offices are closed until further notice.

The Delhi Department of Motor Vehicles Office  is closed.

Delaware County Code Enforcement Office

Offices will remain open. Any person wishing to reach the code office should call 607-832-5522 to make an appointment.

Delaware County Department of Public Works

Effective 12:01 March 18, the Department of Public Works is going to be operating on a minimal crew. This includes road crews, unless there is an immediate need or emergency such as snow removal, downed trees or other road obstructions. For emergencies at any time, call the Sheriff’s office at 607-832-5555.

Delaware County District Attorney

Offices will remain open with limited staff. Any person wishing to reach the district attorney’s office should call 607-832-5299 to make an appointment.

Delaware County Economic Development

Offices will remain open with limited staff. Those wishing to reach the economic development office can call 607-832-5123 to make an appointment.

Delaware County Emergency Services

The Emergency Services office and 911 Center will remain open and fully operational.

Delaware County Employment and Training Offices

All employment and training offices will be closed until further notice.

The Delaware County Solid Waste Management Center

The Delaware County Solid Waste Management Center (SWMC) has modified its operations to help control the spread of Covid-19 (Coronavirus). Cooperation from the public is essential to limiting exposure to the Coronavirus. Follow these guidelines for the safety of our staff and the public during this worldwide pandemic.

• Visit the SWMC only if absolutely necessary.

• Limit your time at the SWMC - be as brief as possible.

• Keep a minimum 6’ social distance between you, other customers, and staff.

• Do not prolong your stay or visit with other people while at the SWMC.

• Effective Saturday, March 20, the SWMC will operate on a cashless pre-paid debit basis only. This will pertain to customers wishing to dispose of C&D (construction & demolition debris), furniture, and any waste items subject to tipping disposal fee.

NO CASH will be accepted at the SWMC. If you have not prepaid the material subject to charge, it will be rejected.

For a list of material subject to tipping disposal fee, visit www.co.delaware.ny.us/departments/sw/recycling.htm.

Customers with established debit accounts may continue to use these accounts for disposal of wastes.

Household garbage and recyclables will continue to be accepted from residential and commercial customers.

For information on how to add funds to your existing debit account, how to establish an account, or use of the SWMC generally, contact the Delaware County DPW main office in Delhi: 607-832-5800 or email dpw@co.delaware.ny.us. Your cooperation and patience is appreciated.

Delaware County Information Technology Office

Offices will remain open in support of county functions. Office will be closed to the public.

Delaware County Mental Health Offices

Offices will be open to provide services for clients and residents in need. Some services and programs will be altered to comply with the most current social distancing guidance provided by New York state. Call 607-832-5888 to inquire about services and to make appointments.

Delaware County Office For the Aging

The Delaware County Office for the Aging is still open. Clients can still be assisted in the office. Appointments are necessary to be seen. To schedule an appointment, please call 607-832-5750.

1) Congregate Meals – congregate dining centers are closed effective Monday, March 16. Home delivered meals are offered to anyone over the age of 60 that wishes to receive the meal.

2) Bus Transportation – The Delaware County Senior Transportation system has been closed down effective Monday, March 16.

3) Medical Transportation – We will continue using volunteer drivers for those that really need to be transported. We are encouraging seniors that can postpone appointments to do so as a measure to reduce exposure to the Coronavirus.

4) In office visits – We will continue to allow clients to come into the office as long as they are not presenting any virus symptoms. The HIICAP insurance program will try to do as much work over the phone as possible. Workers will call clients for scheduled appointments the night before or the morning of a client’s scheduled appointment to confirm that they are symptom free before their arrival in the office.

5) Home visits – We are trying to limit exposure and are working with New York State to determine if we can do required assessments over the telephone during this time.

6) Caregiver Services – We will send a letter to caregivers to explain the situation, asking them if they’d prefer that a volunteer does not come to their home until this has passed. If they want to continue service, we will try to find a volunteer who is still willing to provide the service.

7) Link to Life – New applications are currently done over the phone. Units will be installed on an emergency basis only by OFA staff.

8) Tai Chi – No new classes will be scheduled at this time and the current class will postpone the final few weeks.

9) Tax Preparation – AARP has shutdown their tax assistance program effective immediately.

10) If we learn of any of our clients are in quarantine at home, we will make regular contact with the client via phone to check on them daily.

For any assistance contact the Office for the Aging at 607-832-5750.

Delaware County Personnel

The Delaware County Personnel Office will continue regular business hours Monday-Friday 9 a.m.-5 p.m. Call first to make an appointment at 607-832-5678, as a lot of business can be done over the phone or via email.

Delaware County Planning and Watershed Affairs

Offices will be closed until further notice. We encourage any person requiring assistance to call 607-832-5444 or email pln@co.delaware.ny.us

Delaware County Probation

The Delaware County Probation Department will be operating standard office hours Monday through Friday from 9 a.m. until 5 p.m.

Delaware County Public Defender’s Office

Offices will remain open with limited staff. Offices will be manned on a rotating schedule. The first day of rotation will be from 8 a.m. to 5 p.m. and 9 a.m. to 5 p.m. on the second day of rotation. Call for appointments and information at 607-832-5188.

Delaware County Public Health

Offices will remain open, limiting staff to comply with New York State guidance on social distancing. Information regarding the Coronavirus disease can be viewed on the Public Health website www.delawarecountypublichealth.com. Staff will be working to provide the most up to date information as it is provided to us. For assistance please call at 607-832-5200.

Delaware County Real Property Tax Service

Offices will be closed until further notice. For assistance call 607-832-5130.

Delaware County Sheriff Office

The Sheriff’s office will remain open and fully operational.

Delaware County Social Services

As of Wednesday, March 18, Delaware County Department of Social Services will continue to operate with reduced staff. The public should be advised of the following changes: Office hours for 111 Main Street, Suite 4, and 99 Main Street, have been changed to 8 a.m. – 4 p.m. until April 1. Individuals that need to apply for programs see below:

SNAP Benefits – online at mybenefits.ny.gov or call 607-832-5300 for further assistance. 

Public  Assistance/Cash Assistance – call 607-832-5300. Applications will be mailed. Once applications have been completed and returned, phone interviews will be conducted. Be advised, the policy for face-to-face interviews has been temporarily waived. 

Medicaid – call 607-823-5300 for information on how to apply.

HEAP – call 607-832-5229 for information.

Emergency Benefits – call 607-832-5300 for information and to schedule an appointment. If anyone needs to drop off information, drop it off at the security desk at 111 Main Street, first floor. 

We ask that the public be patient and considerate of this process and the above changes are subject to change as the situation is rapidly changing. Concerns and needs will continue to be addressed as quickly as possible.

Delaware County Veterans Affairs

Offices will remain open with limited staff. Veterans in need of assistance should call 607-832-5345 to make an appointment.

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